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Barewalls HelpContact UsCustomer SupportClick here to contact our customer service department by phone or email. Head Office
Barewalls Interactive Art, Inc. Finding PrintsBarewalls.com offers a huge selection -- tens of thousands of prints. Luckily, we also offer ways to sift through those thousands and find just the right print to meet your needs. Search FeaturesWe have a sophisticated search engine, which finds prints based on the criteria you supply, including artist name, title, subject matter, and more. You can also perform more refined searches using our advanced search page. (It also has more detailed information about how to perform more subtle searches). Under every item you will see a list of keywords associated with that print -- click on one and the site will use that keyword to find related items. IndexesFor those who prefer to browse, we also offer an increasing number of pages organized by genre, subject, artist and other specialty themes compiled by our cataloging staff. Checkout our unique and practical Index of Indexes! Special RequestsEven if a print is not on our site, it is possible that we can still obtain it for you. We only put a portion of our total searchable database online at any time (about 20-30,000 out of 150,000), and we can also find prints that aren't even in our database. If you would like us to search for a print, send as much information (artist, title, publisher, detailed description or image, etc.) as you have about it, and we'll do our best to find it for you (free of charge, of course!). Click here to contact us. top of pageOrdering PrintsOrdering from Barewalls.com is simple and safe... The Shopping CartOnce you've found a print you'd like, add it to your shopping cart by clicking on "Add to Cart." You can always access your shopping cart by clicking on the cart icon at the top right of the window. If you want us to frame or mount your print, you can choose the service options you want before adding it to your cart (you can also change them later if you wish). If a service is not listed with a print, it is because we do not offer that service for that particular print. If you want to order more than one copy of a print, first click on the "Add to Cart" button. You will be taken to your shopping cart page, where you can set the quantity to however many you want. Click "Recalculate" to update the cart. From the cart, you can change the service options for each item by clicking on "change service details," or remove an item by setting it's quantity to zero and clicking "Recalculate." Barewalls.com uses 128-bit Secure Sockets Layer (SSL) encryption software. For further information, please see our Security section. Please note: our shopping cart uses "cookies." If the cart is not working properly your browser might not be using cookies. For an in depth explanation, see our cookies information page ServicesThe services available for each print and their various prices are listed below the "Add to Cart" button (note: the prices are for the service, and do not include the price of the print). We currently offer a number of options for each service:
Custom orders will add time to the processing of your order, and can take anywhere between 2-5 weeks for delivery, depending on the options you choose. Please note: Unless there is a significant bit of writing or other feature in the border, the prints are cropped to the image before mounting. Unless specified, the print sizes listed are paper sizes. All sizes listed are approximates only. The amount of cropping is usually about one-to-two inches per side (i.e., a total of about two-to-four inches from the total dimensions). Generally, board mounts and canvas transfers will become a few inches smaller, and framed prints will have slightly larger dimensions (the cropping is offset by the width of the mat and the frame). Since each order is custom-made, we cannot say precisely what the final dimensions will be. top of pageShipping InformationClick here for a sample shipping rate chart. UNITED STATESPlain PrintsShipping cost: per unlimited prints order: $7.50 for continental USA Serviced Items (Framing/Mounting/Canvas Transferring)Serviced Items only Available in the USA and CanadaShipping cost: $14.45 per order ($21.50 for AK/HI/PR/APO/FPO) An over sized shipping surcharge of $24.95 per order applies to all continental U.S., $49.95 for AK/HI PR/APO/FPO, and $49.95 for Canada for items that are greater than approximately 40" in either length or width. Please allow two additional weeks for delivery. Please note: 8.225% Sales Tax added on all orders shipping to Missouri, before shipping costs. Upgrade Your Shipping
Please contact us for questions regarding holiday delivery. Click here for a sample shipping rate chart. WORLDWIDEPlain PrintsShipping cost: $31.00 per order Serviced Items (Framing/Mounting/Transferring)Unfortunately serviced items are not available outside the U.S. and Canada at this time. Please Note: Customs duties, brokerage fees and/or other import taxes on orders shipped outside the United States are the responsibility of the customer. Barewalls shipping fees do not include taxes or importing fees of any kind. For security reasons, we are unable to ship any products to Indonesia. Click here for a sample shipping rate chart. ALTERNATIVE METHODSIf you wish to use a different shipper, we can send it with the shipper of your choice. You should contact us as soon as possible and we will include the account number of the service you wish to use and adjust the shipping cost accordingly. Please note: our minimum processing time remains approximately 1 week for plain prints. Custom orders will add time to the processing of your order, and can take anywhere between 2-5 weeks for delivery, depending on the options you choose. top of pagePayment MethodsCredit CardsWe support the following credit card types for orders paid in U.S. currency: Visa If you pay by credit card, you pay only when your order ships. We will authorize the charge when you place your order, but only charge the card when your order ships. If you use a debit card to pay for your order, the amount of the order may be withdrawn from your account upon authorization (i.e., when you place your order) and held by the card issuer until such time as the card is charged or the authorization is voided or expires. Alternative PaymentWe also accept checks (personal checks are just fine), money orders and wire transfers. We recommend money orders over checks -- we will process an order paid for by a money order or certified check upon receipt of payment; orders paid for by check will be processed when the check clears. Barewalls.com only accepts these methods of payment in U.S. currency. All alternative payments are received through our head office, details are found in our contact section. top of pageUsing Your AccountYou can keep track of your orders, shipping addresses, and stored payment information in the on-line tracking area. Online TrackingAfter you have placed your order you will be able to log in using your order number and one other piece of identifying information (your ZIP code, phone number, or email address). We will email you a notification when your order ships, including your tracking number (if applicable). Click here to learn how to track your order Click here to track your order Your Barewalls AccountFor your convenience, we are able to keep your contact, shipping, and billing information on file. You may then order without having to fill out all the forms -- just select the shipping address and billing method from your list. Your information is kept strictly confidential (for more information please see our privacy policy), and is protected by firewalls and other means. Contact InformationYour contact information is the information we need in order to reach you with information concerning your order. ProfileYour profile contains general information about you. We use this information to get an idea of who our customers are so that we can provide products and services you might be interested in. This information is not required, but it is appreciated. Address InformationYou can store several shipping addresses (for example, a home address, a work address, or the address of a friend or relative). These can be changed or deleted at any time (see below). Credit Card InformationYou can store several credit cards (for example, a personal card and a company card). These can be changed or deleted at any time (see below). Editing Your InformationYou can edit or delete the information you have provided at any time by logging into your account. Just below each entry are links which allow you to edit or delete that entry. We can also make the changes for you -- just contact our customer service department and let them know of about changes you would like us to make. top of pageHow to Track Your OrderFirst, click the track link at the top of any page.
Click here for more information about using your account E-cardsBarewalls offers you a unique opportunity to email your favorite prints and posters! On many items you will see
Please note: Barewalls does not participate in unwanted spam of any kind. Please refer to our privacy policy for more details. top of pageTroubleshootingDelaysWe will try to inform you of any anticipated delays in the completion of your order, and we check continuously for orders that may have slipped through a crack. However, if your order is taking longer than expected, and you haven't heard from us please feel free to contact us If your order has been delayed in shipment please let us know -- we may have more success getting it back on track -- or if it appears to have been lost or damaged we can begin reprocessing your order immediately. AvailabilityWe do our best to keep the information on our site up-to-date, but there is usually a delay of at least a day between an item going out of stock and our database being updated. There is a small chance that a print listed on our site is actually out of stock. If a print you order is out of stock we will back order it for you (i.e. we will keep the order active and ship your order complete when the missing print is back in stock). We rely on information from publishers to know when a print will be back in stock, and we try to pass on as much of this information to our customers. Unfortunately this information is not always available, and even when it is available it is not always accurate. Partial ShipmentsIf an item remains back ordered for more than two weeks we will automatically ship whatever prints in your order are in stock and keep any other items on back order. Automatic CancellationIf an item remains back ordered for more that six weeks we will automatically cancel the order for that print unless you specify otherwise. Shipping ProblemsOur shippers are quite reliable, but occasionally an order is lost or damaged in transit. Lost ShipmentsWe will reprocess your order as soon as we have determined that it has been lost. For traceable shipments, we will have an inquiry initiated, and if the shipper cannot locate the parcel we will reship. If the shipment is international, it may take several weeks before determining that the package has been lost. In either case, we will handle any paperwork required by the shipper and if the shipment is deemed lost, we will reship your order as quickly as possible. Damaged ShipmentsIf you receive a damaged package, please refuse delivery and contact us immediately, but no later than 10 days after receipt. We will reship your order and file any necessary paperwork. If you don't have a chance to refuse a damaged package, or if the package is not damaged but the order inside is, contact us immediately, but no later than 10 days after receipt so that we can reprocess your order right away. The shipper may wish to inspect the damaged package or goods, so please keep the package and its contents for at least two weeks (we also may wish to retrieve the order). If the there is damage to a frame, but not to the print, we may retrieve the item to have it re-framed -- this is faster than reprocessing your order. Processing ErrorsAs soon as you complete your purchase you will receive a confirmation page containing all your order information, and if you provide your email address we will also email you a confirmation. Please check that the information we have reflects exactly what you want. If you spot an error, please contact us immediately and we will correct it. Since we deal with so many different products and options, the occasional mistake is made. If you receive the wrong print, or a service has been applied incorrectly, please contact us as soon as possible -- we will correct the mistake as soon as possible. top of pageReturnsGuaranteed!The majority of our unframed posters and art prints are carefully packed in triple-wrap tubes/boxes and shipped via a certified parcel carrier. Smaller items are shipped flat in sturdy packaging. All items are padded with paper packaging materials. If you receive an item that has been damaged during shipping or if we have made an error, do not return it. Please notify us immediately and we will arrange for a pick-up. If you have a chance to refuse delivery of an item you would like to return, you are encouraged to do so, but please notify us of the refusal. Barewalls.com fully guarantees that your order will arrive in mint condition. Our Return PolicyIf you are unsatisfied with your order for any reason, please contact us immediately. You may return items for a refund or store credit within 30 days of receiving any merchandise. We cannot accept the following returns:
Returns are Simple!Please notify us of all returns before proceeding -- we cannot accept responsibility for unsolicited returns. Once you have notified us, please repackage the item in the original shipping container and be sure to include your order number. We recommend that you send your return back via an insured carrier to the following address:
Barewalls.com Returns Department Refund PolicyIf you are not satisfied with your Barewalls.com purchase, we are happy to work with you to make the returns process as smooth as possible. We abide by the following refund policy:
Please note:
Frequently Asked QuestionsDo you have a printed catalog of your posters?The Barewalls.com database contains listings for thousands of art prints, and this database is growing and being updated on a daily basis. Our inventory is many times larger than what one might find in a physical poster store, or even a typical publishing house. A printed version of our catalog would be not only impossibly large, but it would be out of date almost immediately after its ink had dried. For this reason, we do not offer a printed version of our catalog. With the increasing ease and ubiquity of connecting to and ordering items over the Internet, we at Barewalls.com feel that we can serve our customers best by expanding and improving on our online catalog. Please bookmark our site and tell your friends about us. We are open 24 hours a day, 365 days a year, and we ship worldwide. A note to Missouri and Massachusetts residents -- we do not have a physical storefront which you can visit. We rely on numerous warehouses around the United States to make sure we can fill your orders promptly, and do not stock any merchandise at our branch offices. Can you give me some information concerning a certain painting?When viewing the details of a certain artwork, we often include information about the original work and the artist(s) who created it. This information is accumulated over an extended period of time, and we welcome any remarks or suggestions regarding the background, history, facts, interpretation or context of any artwork which is featured in the Barewalls.com database. Unfortunately, we do not have the resources to answer all of the art history questions which you may have. If you would like to know more about a certain artist or artwork, we recommend that you visit your local library and/or museum to find out more about the subject that you are interested in. What is the size, resolution and quality of your posters?(..and why are the images on your site so small and at a low resolution?) All of the images which you see on the Barewalls.com web site are intended merely as elements within a catalog. The images have been down-sampled to a relatively small size and low resolution and are given both visible and invisible digital watermarks, in order to comply with copyright and licensing agreements. These watermarks do not appear anywhere on the final product. The actual art prints are quite large and the resolution and quality of the actual art prints is very high -- most of them are printed using photographic techniques such as color separations produced from large film transparencies, so that the grain of the photographic print is extremely fine. Printed on thick stock papers with high quality inks, these art prints are ideal for framing and interior decorating purposes. Note that prints sold are not exactly as shown -- we cannot guarantee that the colors shown on your monitor will properly represent the poster, as each computer monitor is calibrated differently. Also, the digital scans and photographs used to display the items on our site may suffer from distortion or color alteration -- we do our best to use high quality images, but if in doubt we encourage you to contact us for clarification. Size information provided is an approximation only, exact dimensions may vary. Prints may include borders that are not shown in the online image. If you are framing your prints yourself, we strongly recommend that you wait until you have received your prints before measuring or purchasing any framing materials. If you receive an item that varies drastically from the preview shown online, please let us know and we will do our best to assist you. Can I license any of these images from you, and feature them in my own works or publications?Barewalls.com cannot grant any kind of licensing arrangement for the use of the images featured on its site. All artworks are protected by international copyright laws (see our copyright notice and disclaimer). In order to reproduce a specific image, you must first contact the owners of the artwork. In many cases, this will be the museum or foundation which owns the work of art. Can I get posters in different sizes from those I see online?If you have a particular size in mind or frame you are trying to utilize, contact us here with the name of the print and the dimensions you are looking for and we will try and find something to suit your needs. top of pageSecurityEnsuring That Your Information Is SafeWe guarantee that all our transactions, your credit card numbers and other personal information, is 100% secure when you make a purchase at Barewalls.com. All our information, including customer information, is protected by firewalls and other means. About SSLBarewalls.com uses 128-bit Secure Sockets Layer (SSL) encryption software -- the industry's safest technology -- to protect all your personal information. SSL secures transactions from third parties by encrypting your name, address and credit card number and other information so that nobody can read it as it travels over the Internet. Please Note: you must use an SSL-enabled browser to make a secure connection; a secure connection is indicated by a glowing, closed-lock icon at the bottom left of your Netscape or Internet Explorer window. Prefer not to use your credit card on the Internet?No problem. Although we assure you that your information is completely safe, you can call in your credit card or mail us a check by simply checking the appropriate box on the third page of our shopping cart. Fill out the rest of the information we require for the order online, then contact us with your credit card information by telephone or fax. A member of our customer service team will manually process your Barewalls.com order -- our business hours are 9am to 5pm EST. Please note: if you choose this means of payment, we will process your order only when you contact us with your credit card information -- we will not contact you to obtain it. top of pagePrivacy PolicyOur privacy policy lets our customers and visitors know what information we gather and what we do with it. This policy is subject to change. Identifying Personal InformationOrder InformationWe only gather information that visitors to Barewalls.com are willing to give. Some of it is required to fulfill orders (like names, shipping addresses, and phone numbers) or to maintain accounts (such as customer accounts and affiliate accounts) and we ask for some information so that we can provide better service (contact information like email addresses and phone numbers, for example). We keep all the email we receive and send so that we can find all the information we need about particular order histories. We send email to customers only if it concerns a specific order or question, or if the customer has opted to receive promotional emails. PrivacyBarewalls.com maintains a strict privacy protocol for all customer information. Occasionally, we email our customers to let them know about new products, services, offers, promotions, and anything else we think might be of interest (unless you don't want us to, in which case just let us know and we won't). Sharing Information with Third PartiesWe do not share our customers' personal information with anyone. Period. Non-Identifying InformationWe collect all kinds of statistics about visits to our site where the visitors came from, what they did and viewed during their visit, what kinds of computers and browsers they use, and where they went when they left. However, we do not (and cannot) collect any personally identifying information (names, email addresses and such) this way. CookiesFor an in depth explanation, see our cookies information page top of pageLegal Notices and DisclaimersCopyrightThe reproductions of artworks on this Web site are made viewable for the sole purpose of promoting and selling the original copyrighted prints from their authorized sources. These images may not be sold, reproduced or distributed for any other purpose. Restrictions include both print and electronic forms of reproduction and distribution. It is explicitly prohibited to sell any printed or electronic copies of these images. All Barewalls.com materials (including without limitation all text, articles, slogans, service-marks, trade names, images, logos, software and design) are copyright © 1996-2004 Barewalls Interactive Art, Inc. All rights reserved. Barewalls.com service-marks include:
Barewalls.com materials may be copied and distributed on a limited basis for non-commercial purposes only, provided that any material copied remains intact and that all copies include the following notice in a clearly visible position: "Copyright ©1996-2004 Barewalls Interactive Art, Inc. All rights reserved." All other trademarks, product names, company names or logos cited herein are the property of their respective owners. Bruce McGaw Graphics, Inc. images are used with permission. Winn Devon Art Group images are used with permission. Fotofolio images are used with permission, copyright Fotofolio, Inc. All rights reserved -- reproduction and/or retransmission of all or any part of these images is prohibited under international copyright law. Users desiring to reproduce or retransmit all or any part of these images must first secure in writing the appropriate copyright and other authorization from the copyright owner. These materials may not be copied or redistributed for commercial purposes or for compensation of any kind without prior written permission from Barewalls Interactive Art, Inc. Web Site ContentAll information and materials on the Barewalls.com Web site are provided as is and without warranty of any kind. Barewalls.com does not represent or warrant that the information accessible via this Web site is accurate, complete or current. Price and availability information on the inventory is subject to change without notice. LiabilityWeb site. This includes (without limitation), direct, indirect, consequential or compensatory damages, loss of or damage to data, income, profit or property, and claims of third parties. Discounts And CouponsPromotional code discounts and coupons are valid for one purchase only, and may not be used in conjunction with other discounts, coupons or promotions. Other limitations and/or provisions may apply to promotional code discounts. Barewalls.com reserves the right to refuse orders from distributors, dealers, warehouse stores, individuals, or entities outside the scope of specific offers or promotions, whether made in print or electronically, and when such special offers and promotions are extended by any party other than Barewalls.com. Fraudulent TransactionsBarewalls.com reserves the right to investigate and/or refuse any transactions/purchases that would appear, in the estimation of the vendor, to be fraudulent, dishonest or deceitful. Barewalls Interactive Art, Inc., is not affiliated with Bare Walls Productions, Cleveland, Ohio. If you have any further questions, please contact us. top of pageAbout Barewalls.comCreated in 1996, Barewalls.com was the first company to capitalize on the tremendous potential of selling art prints and posters online. Today, we are the leading print and poster e-tailer boasting more than 150,000 selections -- from the obscure to the everyday in more than 50 categories, including fine art, decorative art, sports and celebrities. Barewalls.com's professional framing and mounting services include board-mounting, canvas transfers and wood and metal frames. Barewalls.com offers the fastest, easiest and most affordable way to decorate at home or in the workplace. The site's unmatched simplicity of design, easy navigation and streamlined ordering system attracts more than 20,000 visitors and several million hits a day. Whether decorating a home, an office or a dorm room, Barewalls.com uses the power of the Internet to give consumers access to more than 150,000 items at the click of a mouse. Barewalls.com is designed with the customer in mind and is refreshingly simple to use. The site loads quickly and is easy to navigate owing to the site's unique focus on the prints and posters themselves. Individual cataloguing has been done for each and every item on the site, allowing for multiple points of entry to each item in the online catalogue and unrivalled intuition from our search engine. In short, you don't need to be an art historian to find what you want. top of page |
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